At Ifra Tour & Travels ("we", "our", "us"), your privacy is fundamental to the trust you place in us. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
1. Information We Collect
When you book a cab, tour package, or submit an enquiry, we may collect:
- Personal details such as name, email address, phone number and country.
- Trip information including pickup/drop location, travel dates and vehicle preference.
- Payment confirmation data via our payment partner (Razorpay). We do not store card numbers.
- Technical data such as IP address, browser type and pages visited via standard analytics.
2. How We Use Your Information
- To confirm and operate your booking.
- To send booking confirmations, invoices and trip updates via email/SMS/WhatsApp.
- To respond to enquiries and provide customer support.
- To improve our services and website experience.
3. Sharing of Information
We never sell your data. We share limited information only with trusted partners necessary for trip fulfilment — assigned drivers, hotels (for tour packages), and payment gateways. Our partners are bound by confidentiality obligations.
4. Data Security
All payments are processed over secure SSL connections via PCI-DSS compliant gateways. Server-side data is access-controlled. While no system is 100% secure, we use industry-standard safeguards to protect your information.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing info@ifratourandtravels.com.
6. Cookies
Our website uses cookies for analytics and to improve user experience. You can disable cookies via your browser settings.
7. Updates to this Policy
We may update this policy from time to time. The "Last updated" date above reflects the latest revision.
Contact
For any privacy-related concerns, contact us at info@ifratourandtravels.com or +91 7889530157.
